MAL Training

Customer Management : Exceptional Customer Service

Course Profile / Background
Excellent customer service is a must have for any organization for survival in today’s business climate. For the achievement of set goals in an organization, it is very important that every member of staff has a practical knowledge on how to relate with and manage his/her customers since ultimately, the organization exists because of the customers, who in turn are responsible for the sustenance of that organization, directly or indirectly

Target Participants
Customer Service Officers & Sales Reps

Start Date: Jun 04, 2018     End Date: Jun 06, 2018     Duration: 3 days

Location: Abuja      Fee (Naira): 65,000     

Course Outlines