MAL Training

Negotiation skills

Course Profile / Background
Negotiation is a part of everyone’s daily life. It shows up amongst staff within an organization, between representatives of an organization and clients, and even within oneself. However the ability to always negotiate to your advantage depends on the quality of negotiation skills the person possesses. An individual’s ability to get a good deal without conceding in every transaction is a great advantage in today’s business world.

Target Participants
This course is designed for Leaders, Union members, Project Managers, Marketing Managers, Sales Executives, Procurement Managers and HR officers

Course Objectives
The course is designed to help participants enter into any negotiation with confidence. In this training, participants will learn the tactics and techniques of planning every negotiation to ensure success. They will learn to eliminate threats, maximizing their negotiating power and ultimately forming lasting agreements that make all parties happy

Course Contents

  • What it is and what it is not: Definition of boundaries and what it’s all about
  • Who fits the bill
  • Why the big picture matters
  • It’s a two-way traffic
  • The communication challenge
  • The negotiation process: Understanding the road map to win-win negotiations
  • Riding the storm
  • Building alternative scenarios: "What if" questions to develop your versatility

Course Delivery
Course delivery will be through taught sessions, syndicate exercises, case studies, group discussions and participants will also engage in role plays.

Course Outlines